- Pay by Phone allows existing customers to make payments 24/7 using any touch-tone phone.
- Pay by Phone is the ideal solution for businesses collecting past due balances from an existing customer base.
- Pay by Phone allows callers to enter customer id or invoice number and receive current balance due.
- Pay by Phone is PCI compliant which makes it a great solution for securing payments over the telephone.
- Pay by Phone is a custom branded solution that answers in your company name.
- Create your own custom voice questions for the ultimate in flexibility.
Pay by Phone Features:
- Collects Payments 24/7 without live agents
- Accepts all Major Credit Cards and Checking
- Seamless Integration with any Phone System
- Supports Unlimited Concurrent Calls
- Dedicated Local or Toll Free Number with Each Account
- Customize Auto-Attendant and Menu Options
- Live Call Transfers and Zero Out to Live Operators
- Customized Voice Prompts
- Company Branding Included
- Studio Quality Voice Recorded Prompts
- Automatically Capture Caller ID, Time and Date
- Collect Contact, Order, Shipping, and Payment Detail
- Real-time Payment Processing and Gateway Integration
- Give Customers Their Balance Due and Auto Insert Balance Due
- Allow Customer to Enter Their Own Payment Amount (within specified range)
- Convenience Fee (Add-A-Fee) Feature with Approved Voice Authorization
- Generates Special File to Import to your Accounting System
- Deposits Funds into your Bank Account Daily
- Integrated Automated Bill Reminder and Auto Dialer Feature
- Integrated Reverse 411 Address Lookup (optional)
- Human Transcription of Shipping Addresses (optional)
- Integrated with Shipping and Fulfillment Companies (optional)
Pay by Phone Benefits:
- Professionalism provide by quality Voice Talent
- Flexibility to support any Merchant Accounts
- Compatibility with all carriers and all types of phones, (digital, analog, voip)
- Availability of Services 24/7
- Security and Peace of Mind of PCI Compliance
- Customized and Branded in Your Own Name
- Expertise of a Phone Company, Internet Provider, and IVR Host
Pay by Phone supports the following payment gateways:
- Authorize.net
- Blue Pay
- Bridge Pay
- CyberSource
- First Data
- Elavon
- Forte
- E-Processing Network
- Linkpoint
- Pay Junction
- Stripe.com
- USA E-Pay
- more coming soon…
Pay by Phone automatically collects following items over the telephone:
- Caller ID (captures)
- Time and Date (auto insert)
- Customer ID (required)
- Invoice Number (optional)
- Customers Name (optional)
- Customer Phone (optional)
- Dollar Amount (auto insert) or (enter amount)
- Card Number*
- Card Exp Date*
- Card Security Code*
- Billing Zip Code*
Pay by Phone is the perfect solution for all businesses with accounts receivables, or customers who owe a past due balance. Pay by Phone will read out billing date and balance due, then accept payment.