IVR Billing - Billing and Payment Processing by Phone

 

IVR BILLING SERVICES

Automated Telephone Payment Processing Platform
Our Automated System Collects Touch-tone Payments from Any phone. Anywhere. Anytime.
Quick Pay

IVR TERMINALS

Quick Pay is an automated phone system that allows callers to make touch-tone payments 24/7.

Quick Pay automatically collects the following details over the phone:

– Caller ID (auto)
– Time and Date (auto)
– Location ID (auto)
– Full Name (voice)
– Email Address (voice)
– Customer ID (skip)
– Invoice Number (skip)
– Customer Phone*
– Dollar Amount*
– Card Number*
– Card Exp Date*
– Card Security Code*
– Billing Zip Code*

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PAY BY PHONE

IVR BILLING SERVICE

Pay by Phone allows existing customers to make payments 24/7 using any touch-tone phone.

Pay by Phone is the ideal solution for businesses collecting past due balances from an existing customer base.

Pay by Phone allows callers to enter customer id or invoice number and receive current balance due.

Our Pay by Phone services are PCI Compliant allowing for secure payment over the telephone.

Creates file or data stream to post into your accounting system, for automatically marking your customers as paid.

Sends email details after every call ends.

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SHOP BY PHONE

SHOP CART BY PHONE

Shop by Phone is a phone based shopping cart. Shop by Phone allows callers to select from a menu of items and hear detailed product description and pricing details.

Shop by Phone can calculate sale price, quantities, shipping, and state sales taxes.

Shop by Phone will record and transcribe complete shipping address.

Shop by Phone allows merchant to easily sell products over the phone without live agents.

During check out callers will receive their balance due and enter their billing details to complete their purchase.

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PAY PER CALL

ADVICE LINE

Pay per Call is perfect for charging for phone time. Start your own Advice Line

Use your own merchant account. 100% Payouts and Daily Deposits

We can bill a flat rate per call or by the minute.

Great for tech support, coaching, or anyone who wanting to charge for their valuable time.

With Per Minute Billing we will pre-authorize callers credit card up front for a pre-set amount and then bill calculated amount at the end of call.

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Why IVR Billing is Better

Live or Automated?
You may think that customer's prefer a live person over an automated attendant...and in many cases you would be correct. In the case of making payments however, most customer's prefer the security of an automated system over a live person. When a customer has a question about their bill they want a live person, but when it comes to actually paying a bill customers prefer an automated system.

Automated IVR billing is a secure way to accept payments, especially in call center environments. For example, a live agent could easily write down a callers credit card information onto a document or piece of paper for later use.

VoiceStamps IVR system NEVER stores credit card data in a document or database. Credit Card data is held in a temporary memory buffer briefly during the call and the temporary memory buffer is cleared out before the call ends. As expected with PCI compliancy, all payment information is sent as encrypted data to a secure payment gateway and is never stored.

With IVR billing callers will never have to read out their credit card numbers. In addition, IVR billing system will never repeat back the credit card numbers out loud.

Bottom-line is... Automated IVR billing assures a live person never hears credit card numbers. I know I personally trust an automated system much more than a live person when I am paying a bill by phone.


additional (add-on) services…

Automated Bill Reminder

OUTBOUND DIALER

Easy to use web based outbound dialer. Calls and plays past due reminder notice. Routes customer to Pay by Phone for Payment.

Lookup Address

REVERSE 411

We insert missing addresses into your call detail records by doing a reverse 411 lookup.

Transcribe Address

TRANSCRIPTION

Human transcription of recorded calls. We insert transcribed audio into your IVR Records.

Pro Voice Talent

AUDIO PROMPTS

We Have Professional Voice Talent on Staff. Male and Female. English and Spanish.

About Us

IVRBilling.com has the expertise your looking for...
Decades of Experience

IVRBilling.com is a division of VoiceStamp Technologies. Voice Stamps is a pioneer in the IVR Payments industry and the industry leading provider of pay-by-phone, pay-per-call, pay-by-web, E-Commerce, and bill payment and presentment systems.

VoiceStamps.com specializes in building custom IVR applications for collecting payments via telephone for call centers, phone companies, power companies, utility providers, retail outlets or any businesses taking phone based payments from customers.

We have been providing cloud based services since the 1990's. From Internet Service Provider to Merchant Service Provider to Phone Service Provider to IVR Service Provider, over the decades we have acquired the experience it takes to support our best in class IVR Payment Processing Platform.


  • 20 YEARS --> Internet Service Provider (ISP)

    Internet Connectivity, Web Hosting, E-Commerce

  • 19 YEARS --> Merchant Service Provider (ISO)

    Merchant Accounts, POS Equipment, Virtual Terminals,

  • 18 YEARS --> TELEPHONE SERVICE PROVIDER

    Local, Toll-Free, International, Virtual DIDs, PSTN, VoIP

  • 17 YEARS --> ivr hosting service provider

    Voice Talent, Auto-Attendant, Voicemail, IVR Hosting and Design

We specialize in building custom IVR Applications for collecting payment over the phone for call centers, water, electric, gas, utility providers, retail locations, or any other businesses who need to take payments over the phone.

Integration Partners

See List of Companies We Have Partnered With...
ACH Direct
ACH Direct
Approved Gateway Partner
Authorize.Net
Authorize.Net
Approved Gateway Partner
CyberSource
CyberSource
Approved Gateway Partner
Elavon
Elavon
Approved Gateway Partner
E-Processing Network
E-Processing Network
Approved Gateway Partner
First Data
First Data
Approved Gateway Partner
Forte
Forte
Approved Gateway Partner
LinkPoint
LinkPoint
Approved Gateway Partner
Meritus
Meritus
Approved Gateway Partner
Pay Junction
Pay Junction
Approved Gateway Partner
PayPal
PayPal
Approved Gateway Partner
PaySafe
PaySafe
Approved Gateway Partner
Payments Gateway
Payments Gateway
Approved Gateway Partner
Brain Tree
Brain Tree
Coming Soon!
Simple Commerce
Simple Commerce
Coming Soon!
Stripe
Stripe
Coming Soon!
Card Connect
Card Connect
Coming Soon!

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IVR PAYMENT SERVICES

Touch-tone and Voice Payment Processing Services

Quick Pay

IVR Payment Terminal

$39.95

/MONTH
  • Collects Payments 24/7
  • Turns Any Touch-tone Phone Into Payment Terminal
  • Supports Authorize.net or Elavon Payment Gateways
  • Live Agents Not Required
  • Internet Access Not Required
  • Supports New and Existing Customers
  • Compatible with Cellular, Digital, Analog, and VoIP Phones
  • Collects Time and Date, Caller ID, Customer ID, Invoice ID, Phone, Full Name, and Email
  • Generate Real-time Reports
  • Emailed Details for Every Call Soon As It Ends (optional)
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Pay by Phone

IVR Billing Service

$49.95

/MONTH
  • Collects Payments 24/7
  • Supports Multiple Payment Gateways
  • Meets PCI, FTC, FCC Compliance for Call Centers
  • Custom Professional Recorded Voice Prompts Branded In Your Name
  • Gives Customers Balance Due and Due Date
  • Captures Caller ID, Time and Date, Customer ID, Invoice ID
  • Supports Credit Cards, Debit Cards, and ACH Checking
  • Includes Voice Recorded Payment Authorization
  • Generate Real-time Reports
  • Emailed Details for Every Call Soon As It Ends (optional)
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Shop by Phone

Shopping Cart by Phone

$75

/MONTH
  • Sell Products by Phone 24/7
  • Supports Multiple Payment Gateways
  • Meets PCI, FTC, FCC Compliance for Call Centers
  • Custom Recorded Voice Prompts Branded In Your Name
  • Captures Time and Date, Caller ID, Items, Quantities, Shipping, and Tax
  • Calculates Payment Amount, including Items, Quantities, Shipping, and Sales Tax
  • Supports Credit Cards, Debit Cards, and ACH Checking
  • Professional Recorded Product Descriptions and Pricing Details for up to 5 Products
  • Generate Real-time Reports
  • Emailed Details for Every Call Soon As It Ends (optional)
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Pay per Call

Advice Line

$99

/MONTH
  • Generate Income 24/7
  • Supports Multiple Payment Gateways
  • 100% Payouts with Daily Deposits
  • Supports Both Flat Rate Billing and Per Minute Billing
  • Supports Unlimited Extensions
  • Hold Ques with Round Robin or First Available Distribution
  • Detailed Call Reporting and Per Extension Reporting
  • Vanity Numbers and Toll Free Services Available
  • Generate Real-time Reports
  • Emailed Details for Every Call Soon As It Ends (optional)
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